Support
Last updated:
Need help with SIEGELINE RIVALS? Write to support@mohyeldeen.dev. It is a small team — one developer — so replies usually take two to three working days.
Reporting a bug
The more of this you can include, the faster it gets fixed:
- what happened, and what you expected instead;
- your in-game display name;
- your device model and Android version;
- roughly when it happened (date and time, and whether it was during a match);
- a screenshot or screen recording, if you have one.
Reporting a player
If someone is cheating, or their display name is offensive, email us with their name as it appeared and roughly when you played against them. We review reports manually and act on the account, not on the report count.
Common questions
Is the game free?
Yes. It is free to download and play, and it contains no ads.
Do I need to create an account?
No. An account is created for you when you first open the game, so your progress is saved. You do not need to give us an email address, a phone number, or a social login.
I got a new phone — where is my progress?
Accounts are tied to the device the game was first opened on. Contact us with your display name before you delete anything and we will tell you what we can do for your account.
How do I delete my account?
See Account deletion. Deletion is permanent and free.
How do I change my name?
Open your profile in the game and rename it there.
What languages does the game support?
English and Arabic, including full right-to-left layout.
Why did my units get weaker (or stronger)?
The game is balanced over time — unit and card values change between updates. This affects everyone equally, and never removes cards you have collected.
Can I get a refund?
The game does not sell anything for real money today. If that changes, purchases will go through Google Play, and refunds follow Google Play’s refund process.
